What methods of support does ProfitMAX offer?
We pride ourselves on our customer support services, it is second to none!
Telephone Support
We take care of our customers and we answer our phones with a live person and on average most incidents are resolved within 10 only minutes without having to stay on hold for an eternity.
Besides having outstanding telephone support, we also offer a number of other services which include:
Internet Web support which is available 24/7/365.
The ProfitMAX Web Support Center has a large knowledge base of questions, documentation, downloads available anytime. Our Forum allows customers to participate in a network of business owners in sharing their ideas, success stories, questions and have a shared private community to help with their marketing needs. You can also use our support center to store a copy of your data just in case of a catastrophic crash with your computer.
Email support
Just write us a message to ask a question, attach supporting information and we will respond as quickly as we can.
Fax support
Need to send hand written information, just fax it to us and we will help analyze what the issue is.
On-site support
Available upon request for additional fee.